FAQ

All baths are ready for use within 1 minute. Curious how this is possible? Here we show you (link)

You need the drain hose to drain the bath. Pull the built-in stopper out of the bath and let the water drain easily into, for example, your shower drain.

Note: The drainage channel should not be located too high, for example in a high shower tray, because then not all the water drains properly.

Fortunately, you can use all your tasty bath salts, bath oil or bath foam. Rinse the bath afterwards with clean water and dry the bath well before folding and storing.

The bath is suitable for bath water up to 45°C. It is also possible to take an ice bath, but wait a while before storing the bath until the bath is at room temperature to easily fold it again.

Our baths fit most bathrooms, but not every model fits every bathroom. If in doubt, we advise you to measure the space in your bathroom before placing your order.

Yes, you can even take the bath with you on vacation. The bath is made of extra strong TPE and is therefore also suitable for outdoor use. But do not leave the baths in the sun for too long to prevent discoloration.

If you are not satisfied with the purchase, you may exchange or return the purchased items within 14 days of the delivery date. After this period, the purchase is considered final.

We strive to send the product the same day so that you can enjoy your purchase tomorrow. If you order after 20:00, we will ship the product the next working day.

Of course. The bath is made of high-quality TPE that complies with European (environmental) legislation. TPE is used as a replacement for latex, silicone, PVC and rubber and is PBA free.

Some models fit two adults, not too big. It is not very spacious of course, but certainly possible. And so cozy. Some models have foot massage rollers. This is not comfortable. In order to sit comfortably for two, we recommend placing the bath cushion on the rollers so that the second person can also sit comfortably.

When there is no more water in the bathtub, it is important to wipe the inside with a dry towel. This way you prevent moisture from remaining and to prevent mold formation. Then turn the bathtub over, squeeze the seat, followed by the legs. When the bath is folded and dry, the storage cover serves as excellent protection.

The bath consists of sturdy materials; Polypropylene (hard plastic) and rubber. Although the bath can take a beating, HelloBath advises to keep sharp objects away from the bath. Of course, the bath will experience wear and tear over the years.

You have a one-year warranty from the day of receipt. Contact our customer service at shop@myhellobath.com